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Frequently Asked Questions

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Cairns Cooling, Electrical & Fire Experts

Air Conditioning & Commercial Refrigeration Townsville

AlphaCool is a leading supplier of air and commercial refrigeration in Townsville. Locally-owned and operated, we also have North Queensland offices in Cairns and Port Douglas. Our team includes air conditioning and refrigeration professionals who have managed systems at large commercial sites in North Queensland. The work they’re even more proud of though, is making the homes of fellow Queenslanders cooler.

We also have licensed electricians and fire safety experts on staff.
Our specialties include:

Commercial refrigeration

Air-conditioning—domestic & commercial

Cold rooms—design, build, hire

Electrical contractor services

Cool room, air con, generator rental

Fire safety compliance

 Call 1300 325 742  Call 1300 325 742

Following are answers to some of our most frequently asked question. Among them, you might see the answers to your own questions.

If you’re needing further answers, please don’ hesitate to contact us. We’ll be happy to provide you with the information you are seeking.

Can you custom-build me a cool-room?

Yes. Assembly line products don’t solve everyone’s problems. AlphaCool is a specialist in commercial refrigeration. We can provide you with a no-obligation, free quote that will answer your prayers. You’ll see, in that quote, our choice of quality components and you’ll also be able to see the value-for-money logic of our design. We build cool-rooms that will take care of your goods efficiently, and continue to provide excellent service for many years to come. You’ll note that our prices are down-to-earth and that our after-sales support includes 24/7 emergency breakdown service.

What’s involved in Fire Safety Compliance?

Equipment in commercial businesses should be tested every four years.

Alternatively, extension leads and other portable equipment should be tested every two years.

It is also a good idea to get your electrical appliances checked at your home regularly for your safety at home for you and your family.

How do I keep my home cool without an enormous power bill?

Obviously, all situations are not the same. But some general advice would include turning on your air con a little earlier—before it gets too hot. This way, you won’t need to run it at full-tilt to bring the temperature down. Instead, you’ll achieve a more manageable starting point. Every degree lower that you set the air conditioner will cost you more per hour. You’re trying to keep it on “cruise control” rather than “pedal to the metal”. It will also help to keep your windows and blinds closed tightly. Further to this, hanging drapes over your blinds and keeping them closed too, will also help. Close the door to rooms you are not using. Shading exterior walls is another good idea. This can be done with judicious planting. Otherwise with awnings, aluminium shutters and the like.

How can I maximise the service life of my air conditioning system?

Regular preventative maintenance is the key to maximising the life of your air conditioner. It will keep it running more efficiently, for a start. The internal parts of the unit need regular cleaning, especially the filters. As you can imagine, as the filters clog, the unit’s fans become less effective. This is generally perceived by the user as a need to turn the air conditioner to a colder setting. Every degree colder you select is going to cost you more… noticeably. Something else to be aware of is that, if an appliance that gives off heat is near your air con’s thermostat, is can fool your air con into working harder as a consequence.

Why would I get an air conditioner from AlphaCool?

AlphaCool is an official distributor of Daikin–one of the world’s best air conditioner brands. We know these units well. That’s a big plus. However, we also recommend air conditioners from leading manufacturers such as Mitsubishi, Fujitsu, Panasonic, Temper Zone and Australia’s own Actron Air. The point is we take each situation on its own merits. We figure out which product best matches your situation—both in terms of your cooling needs and your budget. We provide 24/7 breakdown repairs too. At the end of the day, your happiness with AlphaCool is good for our business. If you’re ready to decide on a new air conditioner, it’ll cost you nothing to a get a no-obligation quote from us. We’re confident you’ll see we offer nothing but the best value for your money. Call us today.