Receptionist
Industry: Building & Construction
Location: Portsmith, Queensland 4870, Australia
Role Type: Full time
LIFE IS SHORT, WORK SOMEWHERE GREAT!
If you’re looking for a rewarding role filled with variety and potential, Alphacool has the perfect opportunity for you including working a 9
DAY FORTNIGHT & FREE YEARLY GYM MEMBERSHIPS.
Alphacool is seeking an enthusiastic Receptionist to join the team. The role involves providing a professional, efficient and
effective service to meet the needs of our clients while assisting the daily functions of everything in reception.
ABOUT THE COMPANY
Alphacool is a locally owned family business with 80 staff across HVAC-R, Electrical, and Plumbing divisions. Our customer base is made up
of large Supermarkets, Government, Marine, Industrial, Commercial and Domestic clients.
Benefits:
- Monday to Friday, 7:30am-4:30pm
- 9-Day Fortnight
- Free gym membership
- Be paid the national award rate
-
Work in a supportive workplace environment
Tasks & responsibilities:
- Assisting in day-to-day operations
- Greeting visitors and clients
- Providing information about products and services to customers, clients and partners
- Maintaining customer data base, filing systems in paper form or electronically using databases
-
Answering telephone calls promptly handling incoming phone calls, directing them when necessary and taking messages within the
established guidelines
- Answering general queries in person, by telephone, or email
- Organising catering for events/meetings
- Ensuring visitors sign in on arrival in the reception area
- Processing payments including POS
- Building relationships with clients and potential clients
- Data entry
- Basic account receivable follow up calls
-
Other adhoc receptionist/administrative tasks as required
To be successful in this role, you will need these traits and attributes:
- Ability to address sensitive matters and maintain confidentiality
- Self-motivated and proactive team player
- Self-motivated and proactive team player, ability to work autonomously with high attention to detail across all areas
- Contribute to a collaborative workplace environment fostering teamwork, respect for others and adhering to company values.
- Positive attitude with a desire to learn
- Reliable and punctual
- Sound computer skills and proficiency with Microsoft Office programs (Outlook, Word, Excel)
- Great communication, customer service and interpersonal skills
- Basic understanding of administrative tasks or prior work experience in an office environment.
- Ability to multitask with high volume workload
-
Adheres to the values and culture
If you can see yourself in this role, please submit your resume and cover letter to hr@alphacool.com.au