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Receptionist

Industry: Building & Construction

Location: Portsmith, Queensland 4870, Australia

Role Type: Full time

 

LIFE IS SHORT, WORK SOMEWHERE GREAT!

If you’re looking for a rewarding role filled with variety and potential, Alphacool has the perfect opportunity for you including working a 9 DAY FORTNIGHT & FREE YEARLY GYM MEMBERSHIPS.

Alphacool is seeking an enthusiastic Receptionist to join the team.  The role involves providing a professional, efficient and effective service to meet the needs of our clients while assisting the daily functions of everything in reception.  

ABOUT THE COMPANY

Alphacool is a locally owned family business with 80 staff across HVAC-R, Electrical, and Plumbing divisions. Our customer base is made up of large Supermarkets, Government, Marine, Industrial, Commercial and Domestic clients.

Benefits:

  • Monday to Friday, 7:30am-4:30pm
  • 9-Day Fortnight
  • Free gym membership
  • Be paid the national award rate
  • Work in a supportive workplace environment

Tasks & responsibilities:

  • Assisting in day-to-day operations
  • Greeting visitors and clients
  • Providing information about products and services to customers, clients and partners
  • Maintaining customer data base, filing systems in paper form or electronically using databases
  • Answering telephone calls promptly handling incoming phone calls, directing them when necessary and taking messages within the established guidelines
  • Answering general queries in person, by telephone, or email
  • Organising catering for events/meetings
  • Ensuring visitors sign in on arrival in the reception area
  • Processing payments including POS
  • Building relationships with clients and potential clients
  • Data entry
  • Basic account receivable follow up calls
  • Other adhoc receptionist/administrative tasks as required

To be successful in this role, you will need these traits and attributes:

  • Ability to address sensitive matters and maintain confidentiality
  • Self-motivated and proactive team player
  • Self-motivated and proactive team player, ability to work autonomously with high attention to detail across all areas
  • Contribute to a collaborative workplace environment fostering teamwork, respect for others and adhering to company values.
  • Positive attitude with a desire to learn
  • Reliable and punctual
  • Sound computer skills and proficiency with Microsoft Office programs (Outlook, Word, Excel)
  • Great communication, customer service and interpersonal skills
  • Basic understanding of administrative tasks or prior work experience in an office environment.
  • Ability to multitask with high volume workload
  • Adheres to the values and culture

If you can see yourself in this role, please submit your resume and cover letter to hr@alphacool.com.au

HVAC-R,  ELECTRICIAN OR PLUMBER CAIRNS AND PORT DOUGLAS